EXECUTIVE OVERVIEW
TMARKS Hospitality Company Limited was formed as the Thai hotel & resort management company to develop its own hotels and resorts also open for new customer and partnership. Our service is to providing hotel advisory services and hotel management, delivering a comprehensive range of services for hotel owners, hotel operators, investors and property developers. Our key objective is to develop strategies to maximize the return on any hotel investment. We approach each project with a bespoke plan, designed and agreed with client to fully meet their precise objectives be there around creating operating stability with profit maximization at its heart, growth or disposal.
Our dedicated team of hotel management professionals can work on all types of hotel projects, from budget type, boutique luxury to business hotels, full service and limited-service operations, 3-5 Star or resorts properties both in Thailand and internationally.
We Want To See You Succeed.
VISION
TMARKS Hospitality is a Thai management company which will set the branding benchmark in Thailand and Southeast Asia with the best accommodation, best services and the creation of unique dining and catering experiences.
TMARKS Hospitality offers the latest technology thereby ensuring connectivity at the highest level for the discerning business and leisure travelers. The brand is operated by a team of dynamic experienced professionals who are well trained to provide friendly, personalized and efficient service.
TMARKS Hospitality will achieve its vision by a disciplined approach to applying the TMARKS Hospitality brand standards. TMARKS Hospitality will position itself in a top 3-best Thai management company in Thailand.
All staff will be appropriately trained and fully embrace both the spirit and soul of the TMARKS Hospitality, with a new passion and commitment to service standards in Thailand.
The appropriate recruitment process is vital in providing the highest levels of guest satisfaction with the TMARKS Hospitality brand experience.
MISSION
To provide guests with the ‘only address worth considering’ for their returned or long stay needs by creating a seamless and positively memorable transition for the executive and their family across international lifestyles.
From the outset our team will conduct a thorough analysis of your needs, ensuring that we are solutions focused, putting precisely the right mix of resources in place.
Recognizing that each situation is different, each is evaluated in detail and our recommendations for the most appropriate approach will be discussed and agreed with you at every stage, our associates and partners are able to focus exclusively on your operational and asset management needs.
At the Hotel Management Company whilst you still have some of the most experienced hoteliers in the sector working for you, we do not own hotels, meaning that you are always our number one priority.
We offer everything from feasibility work, architecture and interior design, to procurement support, revenue management and legal advice, financial management, sector specific IT, sales and marketing including rebranding. We can also support you with talent management and recruitment.
OUR COMMITMENT
We will:
- Demonstrate honesty and care in all our relationship.
- Do more for the guest in every guest contact.
- Be consistent in our delivery of service.
- Ensure our procedures are guest friendly and easy for the guest and staff.
- Expect all managers to have a guest contact role.
- Enable decision-making to take place at the guest contact point.
- Create an environment where our staff may achieve their personal and career goals.
- Make guest satisfaction a key driver of our success.
- Instill and maintain a positive working environment.